42 pages
English language
Published April 2, 2007 by Pew Internet & American Life Project, Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign.
how people use the internet, libraries, and government agencies when they need help
42 pages
English language
Published April 2, 2007 by Pew Internet & American Life Project, Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign.
There are several major findings in this report. One is this: For help with a variety of common problems, more people turn to the internet than consult experts or family members to provide information and resources. Another key insight is that members of Gen Y are the leading users of libraries for help solving problems and in more general patronage.