Technically Wrong

English language

Published Aug. 26, 2017 by W W Norton & Company.

ISBN:
978-0-393-63463-1
Copied ISBN!

View on OpenLibrary

View on Inventaire

5 stars (2 reviews)

1 edition

Review of 'Technically Wrong' on 'Goodreads'

4 stars

A good breakdown of current user experience (UX) problems, with some examination into their likely causes. Eye-opening for those who haven't considered these issues.

This book is a snapshot of west-coast tech companies and current UX. I wanted to see it go further, with some history, or some coverage of other regions. It would have benefited from interviews with designers past and present, and a broader exposure. Instead, it can be described as a quick read :)

The best thing from this book are tips to change the conversation. Instead of thinking of changes for a minority of people as being "edge cases", referring to them as "stress cases" really makes the point. Another change was getting rid of some things (choosing Miss, Mr. or Mrs.) and just leaving an open text entry box - if you feel you really need one. This is the sort of UX thinking people …

Review of 'Technically Wrong' on 'Goodreads'

5 stars

A must read for anyone who designs digital experiences, and doesn't want to be an inadvertent dude-bro.



Against a backdrop of increasingly ubiquitous technology, with every online interaction forcing us to expose parts of ourselves, Sara Wachter-Boettcher weaves a challenging narrative with ease. With ease, but not easily. Many of the topics covered are confronting, holding a lens to our internalised "blind spots, biases and outright ethical blunders".



As Wachter-Boettcher is at pains to highlight, all of this is not intentional - but the result of a lack of critical evaluation, thought and reflection on the consequences of seemingly minor technical design and development decisions. Over time, these compound to create systemic barriers to technology use and employment - feelings of dissonance for ethnic and gender minorities, increased frustration for those whose characteristics don't fit the personas the product was designed for, the invisibility of role models of diverse races …