Thom reviewed Technically Wrong by Sara Wachter-Boettcher
Review of 'Technically Wrong' on 'Goodreads'
4 stars
A good breakdown of current user experience (UX) problems, with some examination into their likely causes. Eye-opening for those who haven't considered these issues.
This book is a snapshot of west-coast tech companies and current UX. I wanted to see it go further, with some history, or some coverage of other regions. It would have benefited from interviews with designers past and present, and a broader exposure. Instead, it can be described as a quick read :)
The best thing from this book are tips to change the conversation. Instead of thinking of changes for a minority of people as being "edge cases", referring to them as "stress cases" really makes the point. Another change was getting rid of some things (choosing Miss, Mr. or Mrs.) and just leaving an open text entry box - if you feel you really need one. This is the sort of UX thinking people …
A good breakdown of current user experience (UX) problems, with some examination into their likely causes. Eye-opening for those who haven't considered these issues.
This book is a snapshot of west-coast tech companies and current UX. I wanted to see it go further, with some history, or some coverage of other regions. It would have benefited from interviews with designers past and present, and a broader exposure. Instead, it can be described as a quick read :)
The best thing from this book are tips to change the conversation. Instead of thinking of changes for a minority of people as being "edge cases", referring to them as "stress cases" really makes the point. Another change was getting rid of some things (choosing Miss, Mr. or Mrs.) and just leaving an open text entry box - if you feel you really need one. This is the sort of UX thinking people should be doing.